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Frequently Asked Questions
A short description of this FAQ would go here.
An employer may require their employees (or may allow their employees to choose) to use their accrued paid time off concurrently with CT Paid Leave, provided that the total compensation received by the employee does not exceed the employee's regular rate of compensation. The CT FMLA statute also states that an employer may require an employee to use accrued PTO while they are out of work on CT FMLA leave (whether or not the employee seeks benefits from the CT Paid Leave Authority) provided that the employer must allow the employee to retain at least two work weeks of accrued PTO or equivalent paid time off.
Unlike FMLA, CT Paid Leave does not offer job protection. CT Paid Leave is an income replacement benefit only. If a worker is not eligible for job-protected leave under CT FMLA or federal FMLA, the employer must analyze whether the worker is entitled to job-protected leave under any other statutes (like the Americans with Disabilities Act, the Pregnancy Discrimination Act or the CT Fair Employment Practices Act) or other company policies. Even if the worker is not entitled to job-protected leave, and, as a result, loses their job, they may be eligible for income-replacement benefits under CT Paid Leave.
Employers may not deny leave because they do not have an employee to replace them. If the employee is eligible for job-protected leave and has a qualifying reason, the employer must approve the leave request.
An employee who is seeking job-protected leave under the CT FMLA and/or federal FMLA must apply to their employer and provide all required documentation, including medical certification, if applicable. An individual who is seeking income replacement benefits under the CT Paid Leave Program must apply to the CT Paid Leave Authority and provide all required documentation, including medical certification, if applicable. The CT Paid Leave Authority will not share the medical records it receives with the employer.
- No later than twenty calendar days after the date the notice was mailed or sent by electronic mail request reconsideration by submitting a case to us with the contact reason of "Notice of CTPL Contributions Due".
- After submitting a case to CT Paid Leave Authority you will receive a confirmation email to which you can reply with any additional materials or attachments as needed.
- If no such request is received by the Authority within twenty calendar days after the date of the notice, the individual/employer will be deemed to have admitted to the violation and accepted the penalty.
- Please note that it could take up to two months for us to review your inquiry and make a determination on your request for reconsideration, so please ensure your initial submission includes all information to substantiate the request.
Process Overview
A step-by-step guide to filing your claim.
Step-by-Step
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Enter your contact information
- First Name, Last Name and Email address will prefill with information from your CT.gov account.
- Complete all mandatory fields:
- Street Address 1
- City
- State
- Postal Code
- Primary Business Contact Phone Number
- When asked "The business I am registering is a", select Employer with Connecticut-based employees as the type of business you are registering.
- Since you are registering your own business, skip the checkbox I am a tax accountant or TPA registering on behalf of this business.
- NOTE: If you are a tax accountant or third-party administrator (TPA) registering on behalf of an employer, select Employer with Connecticut-based employees. Then, check the box I am a tax accountant or TPA registering on behalf of this business and complete the registration using your client employer’s information. (***This can only be done if you have already registered your own business as a Tax Accountant or Third Party Payroll Company).
- If your business structure is Sole-Proprietorship, but you have employees who receive a W-2, you should still select Employer with Connecticut-based employees. To opt-in as a sole-proprietor yourself, you will also need to complete a Sole-Proprietor registration.
- Select the Role/Title from the available options.
- Confirm the information entered is correct and click Next.
Save and finish later
At any time when completing the account registration form, you have the option to select save and finish later. When ready to resume your account registration, SIGN IN, and select "Resume Business Registrations" from the drop-down menu. Your saved registration forms will be available for you to resume and complete.
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Connect your CT.gov account with a business
- Enter the business's FEIN and click Next.
- If the business has not been registered with CT Paid Leave, you will be prompted to enter information about the business.
- If the business has already been registered, an onscreen message will appear stating the date and the name of the person who completed the registration. You will need to contact the person who registered the business and ask them to add you as a contact on the account. Provide them with the email address you used to create your CT.gov account so they can use that same email address when adding you.
- Confirm the information entered is correct and click Next.
- Enter the business's FEIN and click Next.
- Date you first had Connecticut workers -- You will need to know the date you first had Connecticut workers when you are registering your business. This information will be used for determining the date from which contributions are required. If your business had Connecticut workers prior to Jan 1, 2021, you may enter Jan 1, 2021 as the date.
- Number of Connecticut employees -- The value selected should include only employees working in Connecticut, even if you have employees in other states.
- Total annual payroll for Connecticut employees -- The value should be the total payroll for the employees working in Connecticut for the previous year.
- Payroll frequency -- Select the option which most accurately reflects the frequency your employees working in Connecticut are paid.
- How will your business remit payments on behalf of employees -- Select the option that indicates who will be remitting your contribution payments.
- Confirm the information entered is correct and click Next.
- If you add additional users, please let them know they will receive an email with instructions on how to complete their registration before they have access to your account.
- If you need to add additional users after you complete your registration, you can do so through the “My Account” feature on the website.
- Confirm the information entered is correct and click Next.
This is the location of a callout alert affecting a specific section of this page. If you need assistance in understanding this alert, please visit the CTPL homepage for more details.
Enter additional business information
When registering as an Employer, respond to the following fields as stated below:
NOTE: Selecting Yes to the question "Do you want to apply for a private plan from the program?" is not applying for a Private Plan. Read more about how to apply for a private plan.
Add additional users (optional)
You have the ability to add additional contacts to manage your business account. It is strongly recommended that you add at least one additional authorized user on your account so that they can manage the account on your behalf if you are ever unable to do so.